Reservations Specialist: Guest Experience & Scheduling

The Dinex Group - Daniel Boulud; New York (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

The Dinex Group - Daniel Boulud is seeking a Restaurant Reservationist to join the centralized reservationist team in New York. You will manage reservations, provide information on menus and events, and ensure a smooth dining experience.

Join a renowned restaurant group and contribute to efficient seating, excellent guest service, and collaboration with kitchen and floor staff to optimize operations.

Qualifications

• 1 year of experience in a reservations role.
• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Ability to handle high-pressure situations calmly.
• Familiarity with reservation systems and basic computer skills.
• Passion for providing outstanding customer service.

Responsibilities

• Handle incoming reservation requests via phone, email, and online platforms.
• Maintain an organized and up-to-date reservation system.
• Coordinate with kitchen and floor staff to ensure efficient seating.

Skills

Reservation systems

Communication

Organization

Customer service

Calm under pressure

Attention to detail

Job description

The Dinex Group - Daniel Boulud is seeking a Restaurant Reservationist to join the centralized reservationist team in New York. You will manage reservations, provide information on menus and events, and ensure a smooth dining experience.

Join a renowned restaurant group and contribute to efficient seating, excellent guest service, and collaboration with kitchen and floor staff to optimize operations.