Reservations & Inventory Coordination Specialist

U-Haul; Alcoa (TN); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Dental & Vision Plans

MetLaw Legal program

1st-class travel insurance

You Matter EAP

Job summary

U-Haul is looking for a Reservation Manager Agent to support customers, field teams and dealerships through reservation placement and distribution of equipment. Under the direction of the Traffic Control Manager, you will help balance regional inventory levels to meet demand and assist with U-Box portable storage products.

The role requires a high school diploma or equivalent, strong customer service, time management and multitasking abilities, and proficiency with Word and email in a

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Phone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Word

Email systems

Multiline phones

Job description

U-Haul is looking for a Reservation Manager Agent to support customers, field teams and dealerships through reservation placement and distribution of equipment. Under the direction of the Traffic Control Manager, you will help balance regional inventory levels to meet demand and assist with U-Box portable storage products.

The role requires a high school diploma or equivalent, strong customer service, time management and multitasking abilities, and proficiency with Word and email in a