Reservation Specialist: Fast-Paced Team, Growth Potential

U-Haul International, Inc.; Dayton, Northern (OH, KY); Hybrid; USD 19,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Prescription plans

Paid holidays

401(k) Savings Plan

ESOP

Life insurance

Employee discounts

Job summary

U-Haul International, Inc. in Dayton, OH is seeking a Reservation Agent to join a team-focused environment. You will support customers, field team members and U-Haul dealerships through reservation placement and equipment distribution, balancing regional inventory to meet future demand.

The role emphasizes outstanding customer service, multitasking, and the ability to thrive in a fast-paced setting with daily variety. Benefits include health insurance, paid holidays, and a 401(k) plan.

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Phone etiquette

Office equipment

Education

High school diploma or equivalent

Tools

Microsoft Word

Email

Job description

U-Haul International, Inc. in Dayton, OH is seeking a Reservation Agent to join a team-focused environment. You will support customers, field team members and U-Haul dealerships through reservation placement and equipment distribution, balancing regional inventory to meet future demand.

The role emphasizes outstanding customer service, multitasking, and the ability to thrive in a fast-paced setting with daily variety. Benefits include health insurance, paid holidays, and a 401(k) plan.