Reservation Manager: Dynamic Ops & Customer Success

U-Haul International, Inc.; Surprise (AZ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

Employee Stock Ownership Plan

Discounts on products

Job summary

U-Haul International, Inc. is seeking a Reservation Manager Agent who enjoys being part of a team and providing outstanding customer service. This role involves supporting customers and field team members by managing reservations and equipment distribution.

Eligible employees can enjoy benefits such as health insurance, paid holidays, 401(k) savings plan, and opportunities for advancement. A high school diploma and proficiency in customer service and multitasking are required.

Qualifications

• Must have a high school diploma or equivalent.
• Proficient in customer service and multitasking.
• Working knowledge of office equipment such as multiline phones and email.

Responsibilities

• Assist with calls from and to customers.
• Support field team members and U-Haul dealerships with equipment and reservation management.
• Review reports for effective placement of equipment and reservations.

Skills

Customer service

Time management

Multitasking

Office equipment knowledge

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. is seeking a Reservation Manager Agent who enjoys being part of a team and providing outstanding customer service. This role involves supporting customers and field team members by managing reservations and equipment distribution.

Eligible employees can enjoy benefits such as health insurance, paid holidays, 401(k) savings plan, and opportunities for advancement. A high school diploma and proficiency in customer service and multitasking are required.