Reservation & Inventory Optimization Specialist

U-Haul; Washington (District of Columbia); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance

Paid holidays

Life insurance

401(k) Savings Plan

ESOP

Employee assistance program

Job summary

U-Haul is seeking a Reservation Manager Agent to join a fast-paced team and provide outstanding customer service. The role focuses on reservation placement, equipment distribution, and supporting field teams and dealerships to balance regional inventory.

You will work under the direction of the Traffic Control Manager, coordinating with multiple departments to ensure smooth operations and satisfying customers in a dynamic environment.

Qualifications

• High school diploma or equivalent is required.
• Proficiency with office equipment and basic software.
• Strong customer service, time management and multitasking skills.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, balancing regional inventory to meet demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Phone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Word

Email

Job description

U-Haul is seeking a Reservation Manager Agent to join a fast-paced team and provide outstanding customer service. The role focuses on reservation placement, equipment distribution, and supporting field teams and dealerships to balance regional inventory.

You will work under the direction of the Traffic Control Manager, coordinating with multiple departments to ensure smooth operations and satisfying customers in a dynamic environment.