Reservation & Equipment Planning Specialist

U-Haul; Grandview (MO); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k) Savings Plan

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Dental & Vision Plans

Life insurance

MetLife auto and home insurance

Job summary

U-Haul is seeking a Reservation Manager Agent to join a fast-paced, team‑oriented environment. You will support customers, field teams, and U-Haul dealerships by handling reservations, directing equipment flow, and contributing to inventory balance across regions.

The role emphasizes strong customer service, multitasking, and the ability to work weekends, with opportunities for growth within the organization.

Qualifications

• High school diploma or equivalent is required.
• Proficient with office equipment and basic computer/email usage.
• Strong customer service, time management and multitasking skills.
• Must be able to work weekends or flexible schedule.

Responsibilities

• Handle calls from and to customers as part of reservations.
• Support field teams and U-Haul dealerships with equipment reservations and placement.
• Review reports to ensure equipment availability and accurate reservations.
• Assist with U-Box portable storage product implementation and logistics.

Skills

Customer service

Time management

Multitasking

Office equipment

Phone etiquette

Weekend availability

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Reservation Manager Agent to join a fast-paced, team‑oriented environment. You will support customers, field teams, and U-Haul dealerships by handling reservations, directing equipment flow, and contributing to inventory balance across regions.

The role emphasizes strong customer service, multitasking, and the ability to work weekends, with opportunities for growth within the organization.