Reservation & Equipment Coordinator

U-Haul; Town of Islip (NY); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Job summary

U-Haul is seeking a Reservation Manager Agent in Holbrook, NY. The role focuses on supporting customers, field teams, and U-Haul dealerships through reservation placement and equipment distribution to balance regional inventory and meet future demand.

The position emphasizes teamwork and fast-paced dynamics. Qualified candidates will have a high school diploma and strong skills in customer service, time management, and multitasking, with experience using multiline phones, Word, and email.

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, Word and email.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Multiline phones

Education

High school diploma or equivalent

Tools

Microsoft Word

Email

Job description

U-Haul is seeking a Reservation Manager Agent in Holbrook, NY. The role focuses on supporting customers, field teams, and U-Haul dealerships through reservation placement and equipment distribution to balance regional inventory and meet future demand.

The position emphasizes teamwork and fast-paced dynamics. Qualified candidates will have a high school diploma and strong skills in customer service, time management, and multitasking, with experience using multiline phones, Word, and email.