Reservation & Equipment Allocation Specialist

uhaul; Orange (NJ); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Dental & Vision Plans

Life insurance

Job summary

U-Haul is seeking a Reservation Manager Agent to join our team in Orange, NJ. You will assist with customer calls, coordinate equipment reservations, and help balance regional inventory to meet demand.

The role emphasizes strong customer service, multitasking, and time management in a fast-paced environment. U-Haul offers comprehensive benefits and growth opportunities to eligible colleagues.

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company's U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Office equipment

Education

High school diploma

Tools

Multiline phones

Microsoft Word

Email

Job description

U-Haul is seeking a Reservation Manager Agent to join our team in Orange, NJ. You will assist with customer calls, coordinate equipment reservations, and help balance regional inventory to meet demand.

The role emphasizes strong customer service, multitasking, and time management in a fast-paced environment. U-Haul offers comprehensive benefits and growth opportunities to eligible colleagues.