Dynamic Reservations & Equipment Coordinator

U-Haul; Edison (NJ); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance

Paid holidays

401(k) Savings Plan

Employee Stock Ownership Plan

Job summary

U-Haul is seeking a Reservation Manager Agent in Edison, NJ to support customers and field teams with equipment reservations and placement, balancing regional inventory to meet demand in a fast-paced environment.

The role requires a high school diploma, strong customer service, time management and multitasking, and familiarity with Word and email. U-Haul offers competitive hourly pay with benefits, retirement plans, and opportunities for advancement.

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
• Proficient in customer service, time management and multitasking

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers’ equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Email

Job description

U-Haul is seeking a Reservation Manager Agent in Edison, NJ to support customers and field teams with equipment reservations and placement, balancing regional inventory to meet demand in a fast-paced environment.

The role requires a high school diploma, strong customer service, time management and multitasking, and familiarity with Word and email. U-Haul offers competitive hourly pay with benefits, retirement plans, and opportunities for advancement.