Reservation & Equipment Allocation Specialist

U-Haul; Fremont (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Mindset App Reimbursement

Gym Reimbursement Program

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

MetLaw Legal program

MetLife auto and home insurance

Discounts on Apple products, Dell…

401(k) Savings Plan

ESOP

24-hour physician available for kids

Dental & Vision Plans

Business travel insurance

You Matter EAP

LifeLock Identity Theft Protection

Critical Illness/Group Accident Ins.

SmartDollar Program

Job summary

U-Haul in Fremont, California is seeking a Reservation Manager Agent to join a fast-paced team. You will support customers, field team members and U-Haul dealerships through reservation placement and equipment distribution, directing calls and responses to meet demand and balance inventory.

Under the direction of the Traffic Control Manager, you’ll review reports, help with U-Box reservations, and ensure accuracy in contracts and availability while delivering friendly, reliable service in a

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, Word and email.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company's U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Phone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Word

Email

Multiline phones

Job description

U-Haul in Fremont, California is seeking a Reservation Manager Agent to join a fast-paced team. You will support customers, field team members and U-Haul dealerships through reservation placement and equipment distribution, directing calls and responses to meet demand and balance inventory.

Under the direction of the Traffic Control Manager, you’ll review reports, help with U-Box reservations, and ensure accuracy in contracts and availability while delivering friendly, reliable service in a