Repro & Mail Services Specialist

RR Donnelley & Sons; St. Louis (MO); On-site; USD 29,000 - 30,000; Full time

Job summary

RR Donnelley & Sons in St. Louis is seeking an Office Services Associate to provide daily back office support, including reprographics, mail services, and related facilities tasks for our client teams.

You will follow established procedures, meet deadlines, and work with multiple departments in a fast-paced environment; strong customer service, communication, and attention to detail are essential. This role requires lifting up to 50 lbs and working Monday–Friday, 8:30am–5:30pm, with security and

Qualifications

• High school diploma or equivalent.
• 1 year office services experience preferred in a legal, banking or large corporate environment.
• Strong customer service skills are required to maintain client relationships.
• Good written and verbal communication skills, including professional telephone and email etiquette.
• Attention to detail with good organizational skills.
• Must be able to meet deadlines and complete projects timely.
• Able to handle sensitive/confidential documents and information.

Responsibilities

• Utilize appropriate logs for all office services work.
• Ensure that job tickets are properly filled out before beginning work.
• Perform work in office services, primarily reprographics, mail and intake functions per procedures.
• Follow procedures to run jobs in proper order.
• Communicate with supervisor or client on job or deadline issues.
• Meet contracted deadlines for accepting, completing, and delivering all work.
• Troubleshoot basic equipment problems.
• Load machines with various paper, toner, supplies.
• Answer telephone, emails, and place service calls when needed.
• Interact with clients in person, over the phone or electronically.
• Adhere to company policies and client site policies.
• Use equipment and supplies in a cost-efficient manner.

Skills

Customer service

Communication skills

Attention to detail

Team player

Problem solving

Self-motivated

Deadline oriented

Education

High school diploma or equivalent

Tools

Mail equipment

Digital reprographics

Phone & email systems

Job description

RR Donnelley & Sons in St. Louis is seeking an Office Services Associate to provide daily back office support, including reprographics, mail services, and related facilities tasks for our client teams.

You will follow established procedures, meet deadlines, and work with multiple departments in a fast-paced environment; strong customer service, communication, and attention to detail are essential. This role requires lifting up to 50 lbs and working Monday–Friday, 8:30am–5:30pm, with security and