Repro & Mail Services Specialist

RR Donnelley; Dallas (TX); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

401(k) with company match

Parental leave

Tuition assistance

Life insurance and other insurance

Job summary

RR Donnelley is seeking an Office Services Associate to support reprographics, mail, shipping, and document services in a professional corporate setting. You will ensure timely, accurate, and high-quality service for employees, clients, and visitors.

The role requires 1+ year of relevant experience, strong customer service and organizational skills, and proficiency in Microsoft Office and print production workflows. This onsite position offers competitive hourly pay and comprehensive benefits.

Qualifications

• High school diploma or equivalent.
• 1+ years of reprographics, mail services, office services, records management, or administrative support within a corporate or professional services environment.
• Strong customer service, communication, organizational, and problem-solving skills with the ability to manage competing priorities and deadlines.
• Proficient in Microsoft Office and workplace technology tools; experience with print production, mail, shipping, or digital document systems preferred.
• Detail-oriented with a commitment to accuracy, quality control, and service excellence.
• Ability to work independently and collaboratively, follows established procedures, and communicates effectively with workplace teams.

Responsibilities

• Produce, prepare, and quality-check printing, copying, scanning, binding, finishing, and document production requests per service standards.
• Prioritize workflow, manage job tickets, ensuring work is completed accurately and on time.
• Maintain reprographics equipment, replenish paper and supplies, troubleshoot routine issues, and escalate service concerns when needed.
• Support digital document management, records processing, and related administrative services.
• Process incoming and outgoing mail, packages, courier deliveries, and shipping requests timely and accurately.
• Coordinate mail distribution, package tracking, and delivery services with logs and records.

Skills

Customer service

Communication

Organization

Problem solving

Microsoft Office

Print production

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

RR Donnelley is seeking an Office Services Associate to support reprographics, mail, shipping, and document services in a professional corporate setting. You will ensure timely, accurate, and high-quality service for employees, clients, and visitors.

The role requires 1+ year of relevant experience, strong customer service and organizational skills, and proficiency in Microsoft Office and print production workflows. This onsite position offers competitive hourly pay and comprehensive benefits.