Repair Technician: Troubleshoot, Repair & Customer Support

Uline Inc.; Pleasant Prairie, Northern (WI, KY); Hybrid; USD 42.000 - 56.000; Vollzeit

Benefits dieser Stelle

Health insurance

401(k) with 6% employer match

Paid holidays

Tuition Assistance

Zusammenfassung

Uline Wisconsin Distribution Center is seeking a Repair Technician to repair packaging tools and equipment, provide guidance, and troubleshoot to keep operations running smoothly.

Requirements include a high school diploma, electrical/mechanical experience; 2+ years of customer support experience is a plus. Benefits include health insurance, 401(k) with 6% match, paid holidays, and tuition assistance.

Qualifikationen

• High school diploma or equivalent; bachelor’s degree preferred.
• Electrical and mechanical experience a plus.
• 2+ years of customer support experience a plus.

Aufgaben

• Repair products returned by customers including packaging tools and equipment.
• Provide technical support via email and phone, offering solutions to prevent unnecessary product returns.
• Act as a resource for departments, answering questions and supporting their repair‑related needs.
• Coordinate parts and estimates for repairs.

Kenntnisse

Electrical experience

Mechanical experience

Customer support

Ausbildung

High school diploma

Bachelor's degree preferred

Tools

Repair tools knowledge

Jobbeschreibung

Uline Wisconsin Distribution Center is seeking a Repair Technician to repair packaging tools and equipment, provide guidance, and troubleshoot to keep operations running smoothly.

Requirements include a high school diploma, electrical/mechanical experience; 2+ years of customer support experience is a plus. Benefits include health insurance, 401(k) with 6% match, paid holidays, and tuition assistance.