Repair Technician - Electrical/Mechanical Support

uline; Pleasant Prairie (WI); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% employer match

Paid holidays and PTO

Tuition Assistance Program

On-site gym and fitness center

Job summary

Uline, a family-owned company and North America's leading distributor of shipping, industrial, and packaging materials, seeks a Repair Technician at our Wisconsin Distribution Center in Pleasant Prairie. You will repair products, guide proper use, and troubleshoot issues to keep customers’ operations running smoothly.

Hours are Monday–Friday, 10:30 AM to 7 PM. Uline offers competitive benefits, tuition assistance, and opportunities for growth in a stable, drug-free workplace.

Qualifications

• High school diploma or equivalent; bachelor's degree preferred.
• Electrical and mechanical experience is a plus.
• 2+ years of customer support experience is a plus.

Responsibilities

• Repair products returned by customers including packaging tools and equipment.
• Provide technical support to our customers through email and over the phone, offering solutions to prevent unnecessary product returns.
• Act as a resource for departments, answering questions and supporting their repair-related needs.
• Coordinate parts and estimates for repairs.

Skills

Customer support

Electrical experience

Mechanical experience

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline, a family-owned company and North America's leading distributor of shipping, industrial, and packaging materials, seeks a Repair Technician at our Wisconsin Distribution Center in Pleasant Prairie. You will repair products, guide proper use, and troubleshoot issues to keep customers’ operations running smoothly.

Hours are Monday–Friday, 10:30 AM to 7 PM. Uline offers competitive benefits, tuition assistance, and opportunities for growth in a stable, drug-free workplace.