Repair Technician: Diagnostics, Repairs & Customer Support

MILWAUKEE ELECTRIC TOOL CORP; Anaheim (CA); On-site; USD 36,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement options

Job summary

Milwaukee Tool seeks a Repair Technician for its Factory Service Centers. You will diagnose and repair Milwaukee Tool products, disassemble units, replace worn parts, and perform tests to ensure safety and reliability.

You will document parts usage and support warranty processes, ensuring timely repairs and high-quality service. Under the Branch Manager's guidance, you will align with culture expectations, maintain records, and assist in escalations with field teams.

Qualifications

• Requires an education equivalent to a high school diploma or GED.
• 1-2 years of previous experience in electrical and/or mechanical repair is preferred.
• 1-3 years of experience in a customer service position is preferred.
• Proficiency in using various hand and power tools, diagnostic equipment, and software.
• Ability to lift up to 50 lbs.

Responsibilities

• Disassemble units, diagnose operating difficulties, locate and replace worn or defective parts.
• Set up and perform electrical and mechanical tests to ensure product safety and quality.
• Keep records of parts used and provide data for billing and warranty information.
• Assist in answering alarms and secure company property and goods.

Skills

Hand tools

Power tools

Diagnostics equipment

Customer service

Safety protocols

Basic math

Education

High school diploma or GED

Tools

Microsoft Office

Calibration equipment

Job description

Milwaukee Tool seeks a Repair Technician for its Factory Service Centers. You will diagnose and repair Milwaukee Tool products, disassemble units, replace worn parts, and perform tests to ensure safety and reliability.

You will document parts usage and support warranty processes, ensuring timely repairs and high-quality service. Under the Branch Manager's guidance, you will align with culture expectations, maintain records, and assist in escalations with field teams.