Rental Shop Clerk

Telluride Ski & Golf; South Egremont (MA); On-site; USD 19,000 - 25,000; Full time

Job summary

Catamount Ski Area is seeking a friendly Rental Shop Clerk to help guests start their snow day safely and smoothly. Providing exceptional customer service is expected, and training is available for the right candidate.

Clerks are responsible for the efficient and safe distribution of ski boots and helmets, with a focus on guest safety and satisfaction. The role requires a willingness to learn, a neat appearance, and the ability to work weekends, evenings, and holidays in a fast-paced

Responsibilities

• Acknowledge customers quickly and courteously.
• Determine customer's equipment needs.
• Adhere to safety procedures regarding use of tools and equipment.
• Maintain rental equipment in good condition.
• Must be very customer service oriented, polite, personable and present a neat appearance.
• Ability to work harmoniously/diplomatically with a variety of people including the public.
• Drug-free workplace, may be subject to drug screening/background check.
• Must be self-motivated and able to work well in a fast-paced environment.
• Workweek includes weekends, evenings and holiday hours.

Job description

Job Summary

Providing exceptional customer service is expected to ensure a safe and comfortable start to the guest's experience at Catamount. Experience is a plus, but we are happy to train the right candidate! Rental Shop Clerks are responsible for the efficient and safe distribution of ski boots and helmets. Clerks do not have to be 18 years old.

Job Tasks & Responsibilities

• Acknowledge customers quickly and courteously.


• Determine customer's equipment needs.


• Adhere to safety procedures regarding use of tools and equipment.


• Maintain rental equipment in good condition.


• Must be very customer service oriented, polite, personable and present a neat appearance.


• Ability to work harmoniously/diplomatically with a variety of people including the public.


• Drug-free workplace, may be subject to drug screening/background check.


• Must be self-motivated and able to work well in a fast-paced environment.


• Workweek includes weekends, evenings and holiday hours.

Physical Demands

• Stand for long periods


• Walk


• Use hands to handle, hold or feel


• Reach with hands and arms


• Pushing/pulling objects


• Reach overhead while lifting 30lbs


• Stoop/kneel/crouch/crawl


• Lift up to 30lbs and occasionally lift up to 40lbs