Seasonal Boot & Ski Rental Specialist

Crystal Mountain

Michigan

On-site

USD 17,000 - 25,000

Part time

14 days+

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Job summary

Crystal Mountain in Thompsonville, MI, is seeking a Boot Rental Attendant for seasonal roles (full-time and part-time). You will assist guests with boot and ski rental equipment, ensure proper boot fit, and provide resort information at the rental shop.

The role requires strong customer service, the ability to lift up to 30 lbs, and availability evenings, weekends and holidays; training on safety and loss prevention is provided. A reliable attendance record is valued.

Qualifications

  • Clear and concise verbal communication skills.
  • Self-directed and able to maximize time, resources and technology.
  • Able to analyze, interpret and present data in various formats.
  • Maintains office, employee and company confidentiality at all times.
  • Dependable and meets goals.
  • Exemplifies professional conduct and adherence to company Core Values.

Responsibilities

  • Acknowledge customers quickly and courteously.
  • Complete accurate work orders and prioritize tasks in an expedient manner.
  • Serve as a knowledgeable resource to customers.
  • Demonstrate a professional standard of customer service.
  • Adhere to all company policies and guidelines.
  • Remain current on industry products and trends, and demonstrate knowledge of products.
  • Protect company assets through loss prevention techniques.
  • Maintain all company paperwork according to policy.
  • Adhere to safety procedures regarding use of tools and equipment.
  • Ensure guests accurately complete rental forms.
  • Provide resort information to the guests.
  • Check returned rentals for damage.
  • Maintain cleanliness of the shop and proper storage of all equipment.
  • Other duties as assigned.

Skills

Verbal communication
Time management
Data interpretation
Confidentiality
Dependability
Professional conduct

Education

High School or equivalent

Job description

Crystal Mountain in Thompsonville, MI, is seeking a Boot Rental Attendant for seasonal roles (full-time and part-time). You will assist guests with boot and ski rental equipment, ensure proper boot fit, and provide resort information at the rental shop.

The role requires strong customer service, the ability to lift up to 30 lbs, and availability evenings, weekends and holidays; training on safety and loss prevention is provided. A reliable attendance record is valued.

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