Rental Shop Tech

Bristol Mountain; Town of Canandaigua (NY); On-site; USD 18,000 - 26,000; Full time

Job summary

Bristol Mountain in Canandaigua, NY is seeking a friendly rental shop associate to help guests choose skis, snowboards, and boots and to ensure proper gear fit.

You will perform maintenance and safety checks on equipment, tune and wax skis and snowboards, and set bindings per manufacturer guidelines while delivering outstanding customer service. Weekend/evening availability is required.

Qualifications

• Must be 16 years or older.
• Proficiency with computer systems and ability to learn rental shop software.
• Excellent verbal communication and customer service skills.
• Knowledge of skiing or snowboarding preferred.

Responsibilities

• Assist guests in choosing appropriate equipment including skis, snowboards, and boots
• Perform general maintenance and safety inspections of all rental equipment
• Ensure every guest is provided the appropriate equipment per their request
• Provide exceptional customer service at all times
• Present oneself in a professional manner at all times
• Communicate with Guest Services to ensure guests receive needed equipment
• Tune and wax ski and snowboard equipment to maintain high quality equipment
• Set DINs and binding equipment according to manufacturer guidelines
• Assist with other duties as needed

Skills

Verbal communication

Customer service

Skiing knowledge

Snowboarding knowledge

Tools

Rental shop software

Computer systems

Job description

Description

• Assist guests in choosing appropriate equipment including skis, snowboards, and boots


• Perform general maintenance and safety inspections of all rental equipment


• Ensure every guest is provided the appropriate equipment per their request


• Provide exceptional customer service at all times


• Present oneself in a professional manner at all times


• Communicate with Guest Services to ensure guests receive needed equipment


• Tune and wax ski and snowboard equipment to maintain high quality equipment


• Set DINs and binding equipment according to manufacturer guidelines


• Assist with other duties as needed

Responsibilities

• Assist guests in choosing appropriate equipment including skis, snowboards, and boots


• Perform general maintenance and safety inspections of all rental equipment


• Ensure every guest is provided the appropriate equipment per their request


• Provide exceptional customer service at all times


• Present oneself in a professional manner at all times


• Communicate with Guest Services to ensure guests receive needed equipment


• Tune and wax ski and snowboard equipment to maintain high quality equipment


• Set DINs and binding equipment according to manufacturer guidelines


• Assist with other duties as needed

Requirements

Qualifications

• 16 years of age or older


• Proficiency in computer systems and ability to learn rental shop specific software


• Must have excellent verbal communication and customer service skills


• Knowledge of skiing and snowboarding preferred

Hours

• Hours of employment are dependent on business demands


• Must have weekend and evening availability and flexible weekday availability

Starting Rate:

$16/hr.

Salary Description

$16/hr.