Rental Operations Specialist — Customer Focus & Efficiency

Ironclad Powered by Mersino; Memphis (TN); On-site; USD 42,000 - 62,000; Full time

Job summary

Ironclad Environmental Solutions in Memphis, TN seeks a Rental Coordinator to manage rental and sales agreements, process transactions, and maintain accurate records with a safety-first mindset. You will address invoice inquiries, prepare contracts, verify data, and coordinate with other departments to ensure smooth rental activities while delivering excellent customer service.

A high school diploma and 3+ years in the rental or billing space are preferred; MS Excel proficiency is expected, with

Qualifications

• High school diploma or equivalent.
• 3+ years of experience in rental industry, customer service, or billing.
• Strong communication skills, verbal and written.
• Detail-oriented with strong organizational and multitasking abilities.
• MS Excel experience preferred.

Responsibilities

• Address customer invoice inquiries and discrepancies.
• Prepare documentation for customer contracts.
• Process rental transactions and verify information.
• Document returned/off-rented equipment promptly.
• Collaborate with other departments to coordinate rental activities.

Skills

Strong communication

Detail-oriented

Multitasking

Critical thinking

Education

High school diploma or equivalent

Tools

MS Excel

Job description

Ironclad Environmental Solutions in Memphis, TN seeks a Rental Coordinator to manage rental and sales agreements, process transactions, and maintain accurate records with a safety-first mindset. You will address invoice inquiries, prepare contracts, verify data, and coordinate with other departments to ensure smooth rental activities while delivering excellent customer service.

A high school diploma and 3+ years in the rental or billing space are preferred; MS Excel proficiency is expected, with