Rental Operations Specialist

Ironclad Powered by Mersino; Baytown (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Ironclad Environmental Solutions in Baytown, TX seeks a Rental Coordinator to manage rental and sales contracts, process transactions, and ensure timely documentation of equipment movements. You will handle inquiries, coordinate with internal teams, and maintain meticulous records.

Qualifications include 3+ years in rental or related fields, strong communication, and data-entry skills. A high school diploma is required, with MS Excel proficiency preferred.

Qualifications

• High school diploma or equivalent experience.
• 3+ years of experience in the rental industry, customer service, or billing.
• 1-2 years of data entry experience.
• Strong communication skills: verbal and written.
• Detail-oriented with strong organizational and multitasking abilities.
• MS Excel experience preferred.

Responsibilities

• Address customer invoice inquiries and discrepancies.
• Provide documentation and solutions in a timely manner and follow up to ensure customer satisfaction.
• Provide information about rental services, pricing, and availability to existing and potential Customers.
• Prepare documentation for customer contracts.
• Process rental transactions for all outgoing and incoming equipment verifying that all information entered is correct and accurate.
• Ensure that all returned and/or off-rented equipment is properly documented in a timely manner.
• Collaborate with other departments to ensure seamless coordination of rental activities.
• Provide backup support to other team members in the office as necessary.
• Suggest ideas and ways to improve branch efficiency.
• Maintain accurate records of rental transactions, including customer information, rental agreements, and payments.
• Create and receive Purchase orders and invoices for Vendors to ensure proper payment.
• Verify and reconcile vendor statements, resolving discrepancies as needed.

Skills

Strong communication

Detail-oriented

Multitasking

Team collaboration

Critical thinking

Education

High school diploma or equivalent

Tools

Excel

Wynne Systems

Teams

Intranet

Job description

Ironclad Environmental Solutions in Baytown, TX seeks a Rental Coordinator to manage rental and sales contracts, process transactions, and ensure timely documentation of equipment movements. You will handle inquiries, coordinate with internal teams, and maintain meticulous records.

Qualifications include 3+ years in rental or related fields, strong communication, and data-entry skills. A high school diploma is required, with MS Excel proficiency preferred.