Rental Operations Specialist — Career Growth & Impact

Ironclad Powered by Mersino; Michigan; On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Career growth opportunities

Environmentally sustainable company

Job summary

Ironclad Environmental Solutions is seeking a Rental Coordinator to manage branch rental and sales agreements, processing transactions and handling inquiries with a safety-first mindset. You will maintain accurate records, prepare contract documentation, and collaborate across departments to ensure smooth rental operations.

The role requires strong communication, attention to detail, and the ability to multitask in a team environment. MS Office, Wynne Systems, and Teams experience are emphasized.

Qualifications

• 3+ years of experience in the rental industry, customer service, or billing.
• Strong communication and multitasking abilities with attention to detail.
• High school diploma or equivalent required.

Responsibilities

• Address customer invoice inquiries and discrepancies.
• Provide documentation and solutions in a timely manner and follow up for customer satisfaction.
• Provide information about rental services, pricing, and availability to customers.
• Prepare documentation for customer contracts.
• Process rental transactions for outgoing and incoming equipment with accurate data.
• Ensure returned/off-rented equipment is documented promptly.
• Collaborate with other departments to coordinate rental activities.
• Provide backup support to team members as needed.
• Suggest ideas to improve branch efficiency.
• Maintain records of rental transactions, customer information, and payments.
• Create and receive purchase orders and invoices for Vendors to ensure proper payment.
• Verify and reconcile vendor statements and resolve discrepancies.
• Other duties as assigned.

Skills

Strong critical thinking

Excellent communication

Attention to detail

Multitasking

Team collaboration

Education

High school diploma or equivalent

Tools

MS Office Excel

Wynne Systems

Teams / Intranet

Job description

Ironclad Environmental Solutions is seeking a Rental Coordinator to manage branch rental and sales agreements, processing transactions and handling inquiries with a safety-first mindset. You will maintain accurate records, prepare contract documentation, and collaborate across departments to ensure smooth rental operations.

The role requires strong communication, attention to detail, and the ability to multitask in a team environment. MS Office, Wynne Systems, and Teams experience are emphasized.