Rental Counter & Inside Sales Pro — Customer‑Driven Growth

Butler Machinery Company; Sioux Falls (SD); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

PTO

Holidays

Vision Insurance

Dental Insurance

Life Insurance

Disability Coverage

Retirement Plan

Job summary

Butler Machinery Company in Sioux Falls, SD is seeking a Rental Counter/Inside Sales Representative. You will serve walk-in customers, manage the rental cycle, support inside sales, and help drive growth in our rental operations. A team-oriented environment emphasizes excellent customer service and timely responses.

You will coordinate with multiple departments, assist with accounts and quotes, and uphold safety and showroom standards while delivering an industry-leading customer experience.

Qualifications

• High school diploma or equivalent required.
• Strong customer service and communication skills.
• Experience with rental equipment preferred.
• Ability to multitask and manage time effectively.
• Proficient computer skills (Outlook/Excel and quoting tools).
• Must have valid driver’s license and insurability.

Responsibilities

• Act as primary contact for new, walk-in customers and manage full rental cycle.
• Assist with setting up new accounts, quotations, reservations, contracts and invoicing.
• Identify equipment needs and upsell products/services.
• Establish new accounts and generate leads; warm-call dormant accounts.
• Negotiate pricing within strategy; coordinate hand-offs to outside sales.
• Schedule delivery/pickup/check-out/check-in with technicians and departments.
• Maintain showroom appearance and ensure safety procedures are followed.

Skills

Customer service

Sales

Communication

Multitasking

MS Office

Driver's license

Education

High school diploma

Tools

Quoting software

Outlook

Excel

Job description

Butler Machinery Company in Sioux Falls, SD is seeking a Rental Counter/Inside Sales Representative. You will serve walk-in customers, manage the rental cycle, support inside sales, and help drive growth in our rental operations. A team-oriented environment emphasizes excellent customer service and timely responses.

You will coordinate with multiple departments, assist with accounts and quotes, and uphold safety and showroom standards while delivering an industry-leading customer experience.