Rental Counter & Inside Sales Pro

Watertown Development Company; Fargo (ND); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

Retirement plan

Paid Time Off

Employee Assistance Program (EAP)

Health Savings Account (HSA)

Dental Insurance

Vision Insurance

Disability Insurance

Job summary

Butler Machinery in Fargo, ND is seeking a Rental Counter/Inside Sales Representative to deliver exceptional service to rental customers and support inside sales activities. You will manage inquiries, reservations, invoicing, and enhance customer satisfaction across our rental operations.

The role emphasizes teamwork, a fast-paced environment, and adherence to safety and company values while driving growth and long-term customer relationships.

Qualifications

• Professional verbal and written communication skills.
• Strong customer service skills, organization, and attention to detail.
• Self-starter and capable of working with minimal supervision.

Responsibilities

• Act as the primary contact for new, walk-in customers, handling the full rental cycle from inquiry to return.
• Assist with setting up new accounts, quotations, reservations, and invoicing.
• Identify customer needs and upsell products and services.
• Coordinate with rental technicians and other departments to schedule delivery and pickup.
• Maintain a clean and professional showroom and provide excellent customer service.

Skills

Communication skills

Customer service

Organizational skills

Multitasking

Computer proficiency

Education

High school diploma

Tools

Rental equipment knowledge

Job description

Butler Machinery in Fargo, ND is seeking a Rental Counter/Inside Sales Representative to deliver exceptional service to rental customers and support inside sales activities. You will manage inquiries, reservations, invoicing, and enhance customer satisfaction across our rental operations.

The role emphasizes teamwork, a fast-paced environment, and adherence to safety and company values while driving growth and long-term customer relationships.