Rental Coordinator: Contracts, Billing & Customer Care

Ring Power Cat; Orlando (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

Ring Power Cat in Orlando, FL is seeking a Rental Agent to liaise with clients, determine account status and insurance documentation, and manage rental costs and paperwork. The role involves verifying credits, obtaining signatures, and ensuring proper billing processes are completed.

The position emphasizes safety, effective communication, and teamwork, with responsibilities spanning contract administration, cost tracking, and customer service across PSD Rental jobs.

Qualifications

• Safety orientation and adherence to safe work behaviors.
• Clear communication and information sharing with team and clients.
• Ability to anticipate concerns and maintain positive relationships.
• Ability to plan, organize tasks, and manage timelines.
• Customer-focused approach to service and problem resolution.
• Ability to stay calm and effective under pressure.

Responsibilities

• Communicates with client to determine if an account has been established and if a certificate of insurance is on file.
• Notes cost of rental, based on type of equipment, daily rates, insurance coverage, and deposit requirements.
• Completes rental contract, explains policies, verifies credit, and obtains signature and deposit.
• Keeps track of costs for each PSD Rental job.
• Ensures all necessary paperwork is turned in for billing.
• Performs other duties as assigned.

Skills

Safety awareness

Communication

Interpersonal skills

Planning & organizing

Customer orientation

Stress management

Job description

Ring Power Cat in Orlando, FL is seeking a Rental Agent to liaise with clients, determine account status and insurance documentation, and manage rental costs and paperwork. The role involves verifying credits, obtaining signatures, and ensuring proper billing processes are completed.

The position emphasizes safety, effective communication, and teamwork, with responsibilities spanning contract administration, cost tracking, and customer service across PSD Rental jobs.