Rental Account Manager - Growth, Service & Deliveries

Rent-A-Center, Inc.; Fort Worth (TX); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k match

Flex spending

Health savings

Supplemental insurance

Job summary

Rent-A-Center, Inc. in Fort Worth, TX is seeking an Account Manager who will manage rental accounts, deliver exceptional service, and drive account health through collections and strong customer relationships. You will complete deliveries and pickups, support sales growth, and uphold store standards while following RAC policies.

This full-time role offers weekly pay and comprehensive benefits, with an emphasis on internal career advancement from within the company.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver's license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers' homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Customer service

Communication

Driver's license

Education

High school diploma

Job description

Rent-A-Center, Inc. in Fort Worth, TX is seeking an Account Manager who will manage rental accounts, deliver exceptional service, and drive account health through collections and strong customer relationships. You will complete deliveries and pickups, support sales growth, and uphold store standards while following RAC policies.

This full-time role offers weekly pay and comprehensive benefits, with an emphasis on internal career advancement from within the company.