Growth-Oriented Rental Account Manager

Rent-A-Center; Killeen (TX); Hybrid; USD 18,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with match

Flexible Spending Accounts

Job summary

Rent-A-Center in Killeen, TX is seeking an Account Manager to oversee rental accounts, deliver exceptional customer service, and drive sales. You will complete deliveries and pickups, maintain store standards, and support account health through early-stage collections.

The role focuses on building strong customer relationships, growing revenue, and adhering to RAC values. This is a full-time position with benefits and weekly pay.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver's license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers' homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Communication

Customer service

Driver's license

Education

High school diploma or equivalent

Job description

Rent-A-Center in Killeen, TX is seeking an Account Manager to oversee rental accounts, deliver exceptional customer service, and drive sales. You will complete deliveries and pickups, maintain store standards, and support account health through early-stage collections.

The role focuses on building strong customer relationships, growing revenue, and adhering to RAC values. This is a full-time position with benefits and weekly pay.