Account Growth & Service Lead

Rent-A-Center, Inc.; Fort Smith (AR); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision, life &dis

401(k) with company match

Flexible Spending & Health Savings

Supplemental and voluntary insurance

Job summary

Rent-A-Center, Inc. in Fort Smith, AR is seeking an Account Manager who will oversee rental accounts, deliver white-glove service, and drive sales through strong customer relationships.

The role involves completing deliveries and pickups, performing early-stage collections, and maintaining store standards while adhering to RAC guidelines. Qualified candidates have a high school diploma, are at least 18, possess a valid driver's license with a clean record, and demonstrate excellent communication

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.
• Must be at least 18 years old.

Responsibilities

• Manage an assigned portfolio of accounts and build customer relationships.
• Conduct early-stage collections (1–6 days past due).
• Maintain account health and secure payment commitments.
• Complete deliveries, pickups, and account follow-ups.
• Deliver in-store, phone, and in-home white-glove service.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to safety and operational guidelines.

Skills

Strong communication

Customer service

18+ eligibility

Education

High school diploma or equivalent

Job description

Rent-A-Center, Inc. in Fort Smith, AR is seeking an Account Manager who will oversee rental accounts, deliver white-glove service, and drive sales through strong customer relationships.

The role involves completing deliveries and pickups, performing early-stage collections, and maintaining store standards while adhering to RAC guidelines. Qualified candidates have a high school diploma, are at least 18, possess a valid driver's license with a clean record, and demonstrate excellent communication