Account Manager - In-Home Service & Growth

Rent-A-Center, Inc.; Fort Worth (TX); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision insurance

401(k) with company match

Flexible Spending & Health Savings

Job summary

Rent-A-Center in Fort Worth, TX is seeking an Account Manager to handle rental accounts, provide friendly customer service, and drive sales. You will manage deliveries and pickups, and work to maintain account health while meeting company standards.

The role offers a starting hourly rate with potential for growth based on performance, weekly pay, and opportunities to advance within the store and region.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

Rent-A-Center in Fort Worth, TX is seeking an Account Manager to handle rental accounts, provide friendly customer service, and drive sales. You will manage deliveries and pickups, and work to maintain account health while meeting company standards.

The role offers a starting hourly rate with potential for growth based on performance, weekly pay, and opportunities to advance within the store and region.