Growth-Focused Account Manager | Client Service & Sales

Rent-A-Center; Fort Wayne (IN); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Flexible Spending Accounts

Health Savings Accounts

Supplemental and voluntary insurance

Job summary

Rent-A-Center in Fort Wayne, IN is hiring an Account Manager to oversee an assigned portfolio of rental accounts, deliver white-glove service, and drive account performance. You will coordinate deliveries, pickups, and collections while maintaining store standards and building strong customer relationships.

This full-time role emphasizes sales growth, customer care, and adherence to RAC values. Weekly pay and comprehensive benefits are available.

Qualifications

• High school diploma or equivalent.
• At least 18 years old.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Strong communication

Customer service

Organization

Time management

Education

High school diploma or equivalent

Job description

Rent-A-Center in Fort Wayne, IN is hiring an Account Manager to oversee an assigned portfolio of rental accounts, deliver white-glove service, and drive account performance. You will coordinate deliveries, pickups, and collections while maintaining store standards and building strong customer relationships.

This full-time role emphasizes sales growth, customer care, and adherence to RAC values. Weekly pay and comprehensive benefits are available.