Renewals Sales Process Specialist

Keysight Technologies; Greensboro (NC); On-site; USD 53,000 - 89,000; Full time

Job summary

Keysight Technologies is seeking a Renewals Sales Process Specialist (SPS) to support the renewals sales organization. You will generate service quotes in Salesforce, compile reports, and analyze data to guide the Renewals Services Team. You will coordinate with sales, marketing, and delivery for timely, accurate outcomes and remote collaboration.

The role emphasizes process knowledge, problem solving, and a proactive mindset to drive customer satisfaction across hardware and software offerings.

Qualifications

• 2-3 years of experience in Salesforce, Excel, Oracle and other Microsoft Office products.
• Ability to manage complex sales processes and systems.
• Ability to manage multiple projects simultaneously with a focus on timely and accurate deliverables.
• Strong relationship building skills.
• Win/win attitude with sound judgment and resource management.
• Works collaboratively with service sales colleagues, Keysight business centers, marketing and delivery teams to maximize business results and create growth opportunities.

Responsibilities

• Provide support to the renewals sales organization, including training and guidance as needed.
• Generate service quotes in Salesforce (S&R or Transaction Manager).
• Create reports and dashboards using Incorta, C360, Tableau; analyze data for guidance.
• Act as liaison to resolve problems requiring deep knowledge of processes and services.

Tools

Salesforce

Excel

Oracle

Microsoft Office

Job description

Keysight Technologies is seeking a Renewals Sales Process Specialist (SPS) to support the renewals sales organization. You will generate service quotes in Salesforce, compile reports, and analyze data to guide the Renewals Services Team. You will coordinate with sales, marketing, and delivery for timely, accurate outcomes and remote collaboration.

The role emphasizes process knowledge, problem solving, and a proactive mindset to drive customer satisfaction across hardware and software offerings.