Renewals Manager (Fully Remote)

GitLab; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible PTO

Equity

ESPP

Parental leave

Home office support

Growth and development fund

Team Member Resource Groups

Job summary

GitLab is seeking a Renewal Manager to oversee the contract lifecycle, ensuring timely renewals and identifying expansion opportunities. This role collaborates with Sales and Customer teams in a fully remote environment, supporting recurring revenue and customer success objectives.

Ideal candidates execute renewal processes independently, communicate clearly, and thrive in asynchronous, all-remote collaboration.

Qualifications

• Execute renewal processes independently with strong attention to detail.
• Communicate clearly and collaborate with sales and customer teams.
• Protect recurring revenue by managing the contract lifecycle.
• Work cross-functionally in an all-remote, asynchronous environment.

Responsibilities

• Manage renewals, track dates, and drive on-time closure.
• Identify expansion opportunities through customer conversations.

Skills

Renewal management

Attention to detail

Clear communication

Cross-functional collaboration

Tools

CRM tools

Job description

• Manage renewals, track dates, and drive on-time closure.
• Identify expansion opportunities through customer conversations.

What You'll Bring:

• Execute renewal processes independently with strong attention to detail.
• Communicate clearly and collaborate with sales and customer teams.

About the Team:

• Protects recurring revenue by managing the contract lifecycle.
• Works cross-functionally in an all-remote, asynchronous environment.

How GitLab Will Support You:

• Flexible PTO, equity, ESPP, parental leave, and home office support.
• Growth and development fund and Team Member Resource Groups.

GitLab

GitLab is the intelligent orchestration platform for DevSecOps that helps organizations ship better, more secure software faster. More than 50 million registered users trust GitLab, and our culture emphasizes AI adoption, values, and continuous knowledge exchange.