Staff Renewals Operations Manager (Fully Remote)

GitLab; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

GitLab is a DevSecOps platform that helps organizations improve developer productivity, security, and digital transformation. Trusted by over 50 million users and 50% of the Fortune 100, GitLab has an all-remote, values-driven culture that embraces AI.

We seek a renewal operations specialist to own the end-to-end renewal operating model, partner with Data, Finance, and Revenue Technology to scale systems, and build retention reporting, forecasting, and capacity planning.

Qualifications

• Experience in renewals or sales operations with strong analytics.

Responsibilities

• Own the end-to-end renewal operating model and improve process efficiency.
• Partner with Data, Finance, and Revenue Technology to scale systems.
• Build retention reporting, forecasting, and capacity planning.
• Automate workflows and manage case management for renewals.

Skills

Renewals experience

Sales operations

Analytics

Job description

• Own the end-to-end renewal operating model and improve process efficiency.
• Partner with Data, Finance, and Revenue Technology to scale systems.

Responsibilities:

• Build retention reporting, forecasting, and capacity planning.
• Automate workflows and manage case management for renewals.

Requirements:

• Renewals or sales operations experience with strong analytics.

GitLab

GitLab is a DevSecOps platform that helps organizations improve developer productivity, security, and digital transformation. Trusted by over 50 million users and 50% of the Fortune 100, GitLab has an all-remote, values-driven culture that embraces AI.