Renewals & Expansion Specialist (Remote)

GitLab; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible PTO

Equity

ESPP

Parental leave

Home office support

Growth and development fund

Team Member Resource Groups

Job summary

GitLab is seeking a Renewal Manager to oversee the contract lifecycle, ensuring timely renewals and identifying expansion opportunities. This role collaborates with Sales and Customer teams in a fully remote environment, supporting recurring revenue and customer success objectives.

Ideal candidates execute renewal processes independently, communicate clearly, and thrive in asynchronous, all-remote collaboration.

Qualifications

• Execute renewal processes independently with strong attention to detail.
• Communicate clearly and collaborate with sales and customer teams.
• Protect recurring revenue by managing the contract lifecycle.
• Work cross-functionally in an all-remote, asynchronous environment.

Responsibilities

• Manage renewals, track dates, and drive on-time closure.
• Identify expansion opportunities through customer conversations.

Skills

Renewal management

Attention to detail

Clear communication

Cross-functional collaboration

Tools

CRM tools

Job description

GitLab is seeking a Renewal Manager to oversee the contract lifecycle, ensuring timely renewals and identifying expansion opportunities. This role collaborates with Sales and Customer teams in a fully remote environment, supporting recurring revenue and customer success objectives.

Ideal candidates execute renewal processes independently, communicate clearly, and thrive in asynchronous, all-remote collaboration.