Renewals & Growth Specialist (Hybrid, CO)

Hach (Veralto); Loveland (CO); Hybrid; USD 34,000 - 39,000; Full time

Benefits offered by this job

Health benefits

401k plan

Hybrid work

Career coaching

Job summary

Hach, a Veralto company, is seeking a Service Renewal Representative in Loveland, CO. You will drive renewal revenue, nurture customer relationships, and identify upsell opportunities within North America.

This role is part of a collaborative sales team and follows a hybrid schedule (3 days/week in the office). Reporting to the Service Contracts Manager, you will manage multi-channel outreach, quotes, and inquiries while maintaining data integrity in CRM and ERP systems.

Qualifications

• High School Diploma is required.
• Bachelor's degree in Business, Marketing, or a related field is preferred.
• 2 years of sales/retention or tele-sales experience in B2B environment.
• Experience with outbound calls.
• Strong working knowledge of Salesforce, Oracle, and Microsoft Office preferred.

Responsibilities

• Proactively engage with customers to quote, negotiate, and secure annual Service Partnership renewals.
• Develop and maintain strong relationships with existing customers to drive retention and loyalty.
• Identify upselling opportunities to expand service offerings and increase revenue.
• Collaborate with account owners and cross-functional teams to ensure on-time renewals and minimize churn.
• Utilize CRM & ERP systems to manage customer interactions with high data integrity.

Skills

Sales experience

Outbound calls

CRM Salesforce

Microsoft Office

Education

Bachelor's degree in Business, Marketing, or related field

Tools

Salesforce

Oracle

Microsoft Office

Job description

Hach, a Veralto company, is seeking a Service Renewal Representative in Loveland, CO. You will drive renewal revenue, nurture customer relationships, and identify upsell opportunities within North America.

This role is part of a collaborative sales team and follows a hybrid schedule (3 days/week in the office). Reporting to the Service Contracts Manager, you will manage multi-channel outreach, quotes, and inquiries while maintaining data integrity in CRM and ERP systems.