Renewals Forecast & Operations Lead

Instructure, Inc.; United States; Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Ownership program

Flexible work model

Generous time off

Wellness programs

Tuition reimbursement

Development tools

Job summary

Instructure, Inc. is seeking a Renewals Operations professional to own the end-to-end forecasting cadence, linking ATR models, and maintaining the weekly forecast workflow.

You will partner with Renewals, CS BU leaders, Sales, and Finance to ensure accurate, timely visibility into quarterly and annual targets. The role requires deep Salesforce fluency, experience with Google Colab notebooks, and strong Excel/Sheets modeling in a high-pressure, weekly cadence environment.

Qualifications

• Three to five years in Renewals Operations, Revenue Operations, or a similar GTM operational role, owning a recurring forecasting motion end to end.
• Deep Salesforce fluency for renewal opportunities, quoting, and linking; know where the data breaks and how to fix it.
• Working fluency in Google Colab (or comparable notebook-based scripting) and Analytics tools to maintain and troubleshoot the workflows the forecast depends on.
• Comfort in a high-pressure, weekly-cadence environment where the forecast is due whether or not data is clean.
• Strong Excel and Google Sheets modeling for building and maintaining forecast views.
• Clear written communication turning account shifts and forecast movement into a leadership-ready narrative on a weekly cadence.

Responsibilities

• Own the cadence of renewal manager reviews and CS BU leader forecast alignment through weekly leadership meetings and deck handoffs.
• Run the end-to-end weekly forecast, refresh the ATR model via Google Colab, audit and adjust Forecast Walk with Salesforce corrections, update dashboards, and maintain the FCST Call Calculator.
• Build the weekly narrative behind forecast movements and weekly commentary, partnering with Renewals and Sales on account-level shifts.
• Own the Renewal Save List, manage save plays, win-back strategies for at-risk accounts, and produce deal write-ups for leadership review.
• Own the ATR model and Forecast Walk as the source of truth; resolve linking gaps, debooks, and amendment errors before leadership reporting.
• Forecast tooling ownership: maintain and evolve the Google Colab notebook and analytics workflow behind the weekly forecast update.
• Serve as the connective point between Renewals, CS BU leaders, Sales, and Finance on forecast accuracy and quarterly/yearly target visibility.

Skills

Salesforce fluency

Google Colab

Analytics tools

Excel modeling

Written communication

Forecasting experience

Renewals Operations

Tools

Salesforce

Job description

Instructure, Inc. is seeking a Renewals Operations professional to own the end-to-end forecasting cadence, linking ATR models, and maintaining the weekly forecast workflow.

You will partner with Renewals, CS BU leaders, Sales, and Finance to ensure accurate, timely visibility into quarterly and annual targets. The role requires deep Salesforce fluency, experience with Google Colab notebooks, and strong Excel/Sheets modeling in a high-pressure, weekly cadence environment.