Renewal & Growth Specialist

Thomson Reuters; Frisco (TX); On-site; USD 78,000 - 146,000; Full time

Benefits offered by this job

Flexible Work-Life Balance

Career Development

Industry Benefits

Company Culture

Social Impact

Job summary

Thomson Reuters is seeking an Account Specialist to lead renewals for a portfolio of customers in the United States. You will own quotes, contracts, and renewal forecasting while partnering with Customer Success and Sales to drive value and mitigate risk.

You will identify small upsell opportunities, respond to inbound inquiries, and coordinate with Finance and Legal to ensure smooth transactions, with a focus on accuracy and collaboration.

Qualifications

• 2+ years in account management, renewals, inside sales, or customer-facing roles.
• Strong commercial acumen and negotiation skills.
• Excellent communication and relationship management abilities.
• Proficient in CRM and quoting tools such as Salesforce and CPQ platforms.

Responsibilities

• Own the end-to-end renewal process for a portfolio of customers.
• Manage quoting, contract execution, and renewal forecasting.
• Identify and execute low-complexity upsell and cross-sell opportunities.
• Respond to inbound commercial inquiries and route complex opportunities appropriately.
• Partner with CSMs to align renewal timing with customer value realization.
• Collaborate with Finance and Legal to ensure smooth processing of commercial transactions.

Skills

Account management

Negotiation

Communication

Relationship management

Education

Bachelor's degree in Business/Marketing or related field

Tools

Salesforce

CPQ platforms

Job description

Thomson Reuters is seeking an Account Specialist to lead renewals for a portfolio of customers in the United States. You will own quotes, contracts, and renewal forecasting while partnering with Customer Success and Sales to drive value and mitigate risk.

You will identify small upsell opportunities, respond to inbound inquiries, and coordinate with Finance and Legal to ensure smooth transactions, with a focus on accuracy and collaboration.