Renewal Analytics Leader (Remote)

Genesys; Menlo Park (CA); Hybrid; USD 115,300 - 202,700; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Flexible work schedules

401(k) matching program

Open Time Off

Development and career growth opportunities

Job summary

A leading technology company based in Menlo Park is seeking a Manager of Renewal Analytics & Insights. This role involves driving operational intelligence to enhance renewal execution and retention. Key responsibilities include managing KPIs, predictive analytics, and cross-functional partnerships with Finance to ensure alignment with financial metrics. The ideal candidate has over 6 years in analytics within a SaaS environment and is proficient in SQL and BI tools like Tableau or Power BI. Competitive salary range of $115,300 - $202,700 with extensive benefits.

Qualifications

• 6+ years experience in analytics, operations analytics, or a similar role within a SaaS business.
• Proven ability to partner cross-functionally with Finance, Sales, and Systems teams.
• Strong ability to convert complex data into actionable insights.

Responsibilities

• Own and evolve renewal operational KPIs and dashboards.
• Analyze drivers behind renewal performance and operational outcomes.
• Partner with Finance to align operational insights with financial metrics.

Skills

Analytics

SQL

Communication Skills

Predictive Analytics

Tools

Tableau

Google Sheets

Power BI

Python

R

Job description

A leading technology company based in Menlo Park is seeking a Manager of Renewal Analytics & Insights. This role involves driving operational intelligence to enhance renewal execution and retention. Key responsibilities include managing KPIs, predictive analytics, and cross-functional partnerships with Finance to ensure alignment with financial metrics. The ideal candidate has over 6 years in analytics within a SaaS environment and is proficient in SQL and BI tools like Tableau or Power BI. Competitive salary range of $115,300 - $202,700 with extensive benefits.