Senior Director, Renewals & Retention - Remote Impact Leader

Blackbaud; United States; Híbrido; USD 134 000 - 174 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision insurance

Remote‑flexible workforce

401(k) with employer match

Paid time off

Parental leave

Tuition reimbursement

Donations for Doers

Pet insurance

Identity protection

Resumo da oferta

Blackbaud is seeking a Senior Director of Renewals and Retention to lead a strategic transformation of the renewals motion across a large multi-product installed base. The role owns retention as a business outcome, redesigns the renewal experience, builds a data‑driven renewal model, and leads a cross‑functional team to deliver predictable revenue growth and improved customer value.

You will partner with Finance, Product, Legal, Sales, and CS to align offering strategy, packaging, and

Descrição da oferta de emprego

Blackbaud is seeking a Senior Director of Renewals and Retention to lead a strategic transformation of the renewals motion across a large multi-product installed base. The role owns retention as a business outcome, redesigns the renewal experience, builds a data‑driven renewal model, and leads a cross‑functional team to deliver predictable revenue growth and improved customer value.

You will partner with Finance, Product, Legal, Sales, and CS to align offering strategy, packaging, and