Renewables Client Relations & Projects Manager

Zero Impact Energy; Santa Ana (CA); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Dental insurance

Job summary

Zero Impact Solutions in Costa Mesa, CA is seeking a Client Relationship Manager. This in-office role focuses on communicating updates and expectations to clients, coordinating with sales, EVSE support, and engineering teams, and tracking project progress.

You’ll be the primary client contact and drive upgrades and new site installations. The ideal candidate has a background in sales or customer service, strong communication skills, and dispute-free collaboration across departments.

Qualifications

• Bachelor’s degree in business administration, marketing or related field.
• 1–3 years experience in client service, sales, or a related field.
• Strong written and verbal communication and organizational abilities.
• Proficient engaging effectively with individuals at all levels, including C-level executives.

Responsibilities

• Identify client needs and provide appropriate solutions.
• Proactively provide regular project status updates, including construction-related updates.
• Develop and maintain relationships with existing clients while building relationships with prospective clients.
• Partner with the sales team to develop proposals for additional services and installations.
• Analyze client feedback to identify trends and opportunities for improvement.
• Respond to client inquiries and address concerns in a timely and professional manner.
• Escalate concerns to your supervisor and collaborate with other departments to resolve project issues.
• Advocate on behalf of clients to ensure effective coordination between internal teams and external project stakeholders.
• Schedule and facilitate regular client meetings, make time-sensitive phone calls, and provide email updates.
• Guide clients through contracts, diagrams, documentation, and new procedures.
• Following project completion, ensure successful installations by providing billing recommendations and routing concerns.

Skills

Client communication

Project management

CRM software

Microsoft Office

Relationship building

Team collaboration

Education

Bachelor’s degree in business administration, marketing or related field

Tools

CRM software

Microsoft Office Suite

Job description

Zero Impact Solutions in Costa Mesa, CA is seeking a Client Relationship Manager. This in-office role focuses on communicating updates and expectations to clients, coordinating with sales, EVSE support, and engineering teams, and tracking project progress.

You’ll be the primary client contact and drive upgrades and new site installations. The ideal candidate has a background in sales or customer service, strong communication skills, and dispute-free collaboration across departments.