EV & Renewable Client Success Manager

Zero Impact Energy Group; Huntington Beach (CA); On-site; USD 31,684 - 35,817; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Dental insurance

Job summary

Zero Impact Solutions in Costa Mesa, CA is hiring a Client Relationship Manager. The role focuses on communicating updates and expectations to clients, coordinating with sales, EVSE tech support, and engineering to track project progression, and ensuring successful installations post-completion.

The ideal candidate has a background in sales or customer service, strong communication, and project management skills, and will drive upgrades and billing updates as projects are completed.

Qualifications

• Experience in client service or sales.
• Excellent written and verbal communication skills.
• Strong organizational and interpersonal abilities.
• Ability to manage multiple projects and stakeholders.
• Comfortable presenting information to clients and executives.

Responsibilities

• Identify client needs and provide appropriate solutions.
• Provide regular project status updates to clients and teams.
• Maintain relationships with existing clients and develop new business opportunities.
• Collaborate with sales to develop proposals for additional services.
• Resolve client questions promptly and coordinate with internal departments.

Skills

Client relationship

Communication

Project management

Multitasking

Team collaboration

Education

Bachelor’s degree in business administration, marketing or related

Tools

CRM software

Microsoft Office Suite

Job description

Zero Impact Solutions in Costa Mesa, CA is hiring a Client Relationship Manager. The role focuses on communicating updates and expectations to clients, coordinating with sales, EVSE tech support, and engineering to track project progression, and ensuring successful installations post-completion.

The ideal candidate has a background in sales or customer service, strong communication, and project management skills, and will drive upgrades and billing updates as projects are completed.