Remote Workforce Management Analyst

Humana, Inc.; Topeka (KS); Remote; USD 49,000 - 66,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) retirement savings

Job summary

Humana, Inc. is seeking a Workforce Management Professional 1 for a remote role to apply advanced analytics and people metrics to support staffing, learning, and talent management decisions.

Responsibilities focus on assessing staffing needs and providing insights for enterprise workforce planning while complying with regulatory standards. The role requires flexibility for a 40-hour workweek, with schedule from 6:30 AM to 2:00 PM Eastern, Tuesday through Saturday, and a strong ability to manage

Qualifications

• Minimum one year of consumer service experience.
• Proficiency with Microsoft Word, Excel and PowerPoint.
• Ability to manage multiple tasks and meet deadlines with attention to detail.
• Advanced degree preferred.
• Workforce management experience
• Experience with scheduling software such as Verint
• Experience in process or project management

Skills

Consumer service experience

Microsoft Word

Excel

PowerPoint

Education

Advanced Degree

Tools

Verint

Job description

Humana, Inc. is seeking a Workforce Management Professional 1 for a remote role to apply advanced analytics and people metrics to support staffing, learning, and talent management decisions.

Responsibilities focus on assessing staffing needs and providing insights for enterprise workforce planning while complying with regulatory standards. The role requires flexibility for a 40-hour workweek, with schedule from 6:30 AM to 2:00 PM Eastern, Tuesday through Saturday, and a strong ability to manage