Remote Workflow Coordinator - Legal Ops

Ashurst Perkins Coie; Madison (WI); On-site; USD 86,000 - 140,000; Full time

Benefits offered by this job

Annual discretionary bonus

401(k) plan

Medical insurance

Dental insurance

Vision insurance

Accrued paid time off (starting at 20 

Parental leave

Up to 10 paid holidays

Family care benefits

Job summary

Ashurst Perkins Coie is seeking a proactive Workload Coordinator to join the Business Operations team. You will balance workloads, direct daily workflow, and manage PTO and backup assignments to ensure uninterrupted attorney support.

The role focuses on delivering high-quality legal support, optimizing processes, and maintaining superior client service while leveraging ServiceNow for task prioritization.

Qualifications

• A high school diploma or equivalent. A minimum of 5 years of relevant Legal Practice Assistant experience, or equivalent.
• Leadership experience in fast-paced legal environments and ability to guide peers.

Responsibilities

• Direct daily workflow operations for a high-performing legal support team.
• Strategically balance workloads and coordinate coverage to maximize efficiency and ensure seamless attorney support.
• Manage staffing logistics, including PTO, leave requests, and backup assignments, with leadership collaboration.
• Serve as central point of contact for incoming service requests, prioritizing and monitoring work for optimal turnaround times.
• Deliver hands-on production support, quality control, and troubleshooting for high-priority projects and client service.
• Execute advanced Legal Practice Assistant responsibilities to drive operational excellence.

Skills

Leadership

Attention to detail

Education

High school diploma or equivalent

BA degree

Tools

Microsoft Office suite

Job description

Ashurst Perkins Coie is seeking a proactive Workload Coordinator to join the Business Operations team. You will balance workloads, direct daily workflow, and manage PTO and backup assignments to ensure uninterrupted attorney support.

The role focuses on delivering high-quality legal support, optimizing processes, and maintaining superior client service while leveraging ServiceNow for task prioritization.