Remote Workers' Comp Senior Claims Specialist

The Hartford; Scottsdale (AZ); Remote; USD 62,000 - 94,000; Full time

Job summary

The Hartford is seeking a Sr Representative Claims — CH08BE for a 100% remote role. Candidates must reside in the United States (New Mexico restriction noted in posting).

The base pay range is $62,400 to $93,600 annually, with opportunities for bonuses and incentives as part of total compensation. Responsibilities include investigating workers’ compensation claims, ensuring timely investigations, financial accuracy, and adherence to statutory guidelines.

Qualifications

• Minimum of 2+ years of experience in workers' compensation claim handling required.
• Certification exams and adjusting licenses as required by state.
• Outstanding interpersonal skills.
• Strong focus delivering outstanding customer service.
• Demonstrated strong written and verbal communication skills.
• Demonstrated consistent high level of performance and achievement over career span.
• Excellent time management skills with the ability to manage competing priorities.

Responsibilities

• Effectively manage workers’ compensation claims requiring timely investigations and financial accuracy.
• Provide benefit oversight, appropriate file disposition and adherence to statutory guidelines for all claims.
• Leverage a network of professional resources that may include: doctors, nurses, attorney and regulators to facilitate our mission of restoring the lives of our claimants.
• Provide exceptional customer service by establishing and maintaining productive business relationships with customers.
• Utilize critical thinking skills to gather and analyze data information to inform critical claim decisions.
• Provide accurate mathematical calculations of disability benefit rates and claim financial exposures.
• Leverage contemporary technology to achieve accurate and efficient claim outcomes.
• Consistently demonstrate professional diplomacy during all interactions with customers.
• Contribute to a courageous culture that promotes collaboration to maximize operational performance and employee engagement.
• Embrace a culture of continuous improvement.

Skills

Two plus years WC claims

Interpersonal skills

Customer service

Written and verbal communication

Education

HS Diploma

Bachelor's degree preferred

Job description

The Hartford is seeking a Sr Representative Claims — CH08BE for a 100% remote role. Candidates must reside in the United States (New Mexico restriction noted in posting).

The base pay range is $62,400 to $93,600 annually, with opportunities for bonuses and incentives as part of total compensation. Responsibilities include investigating workers’ compensation claims, ensuring timely investigations, financial accuracy, and adherence to statutory guidelines.