Remote Workers' Comp Senior Claims Specialist

The Hartford; United States; Remote; USD 64,000 - 96,000; Full time

Job summary

The Hartford is seeking a Sr Representative Clms CA to support workers' compensation claims remotely for California residents. The role emphasizes timely investigations, accurate benefit calculations, and strong customer service within statutory guidelines.

Remote in California with five weeks of training, starting January 19, 2027. The listed base pay range reflects market norms for this position and location.

Qualifications

• Minimum of 2+ years of experience in workers' compensation claim handling.
• Certification exams and adjusting licenses as required by state; CA Self Insured License strongly preferred.
• Outstanding interpersonal skills.
• Strong focus delivering outstanding customer service.
• Demonstrated strong written and verbal communication skills.
• Demonstrated consistent high level of performance and achievement over career span.
• Excellent time management skills with the ability to manage competing priorities.
• HS Diploma required, Bachelor’s Degree preferred.

Responsibilities

• Effectively manage workers' compensation claims requiring timely investigations and financial accuracy.
• Provide benefit oversight, appropriate file disposition and adherence to statutory guidelines for all claims.
• Leverage a network of resources (doctors, nurses, attorneys, regulators) to restore claimants' lives.
• Provide exceptional customer service by establishing and maintaining productive relationships with customers.
• Utilize data to inform critical claim decisions.
• Provide accurate calculations of disability benefit rates and claim exposures.
• Leverage technology to achieve accurate claim outcomes.
• Demonstrate professional diplomacy during all customer interactions.
• Contribute to a culture of collaboration to maximize performance and engagement.
• Embrace continuous improvement.

Skills

Interpersonal skills

Customer service

Written & verbal communication

Time management

Prioritization

Education

HS Diploma

Bachelor’s Degree preferred

CA Self-Insured License preferred

Job description

The Hartford is seeking a Sr Representative Clms CA to support workers' compensation claims remotely for California residents. The role emphasizes timely investigations, accurate benefit calculations, and strong customer service within statutory guidelines.

Remote in California with five weeks of training, starting January 19, 2027. The listed base pay range reflects market norms for this position and location.