Remote Workers' Comp Claims Supervisor

Arthur J. Gallagher & Co. (AJG); South Burlington (VT); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Collaborative, people-first culture

Global reach with local impact

Job summary

Gallagher Bassett is seeking a seasoned Workers Compensation claims supervisor to lead a diverse team, ensuring high-quality service and efficient handling of caseloads. The role supports remote work and requires licensing across applicable states.

Ideal candidates bring 10+ years of claims experience, strong leadership, and a track record of drive and development. A Bachelor's degree and supervisory experience are preferred, with growth opportunities across a global platform.

Qualifications

• High School Diploma required.
• Minimum of 10 years related claims experience.
• Appropriately licensed and/or certified in all states in which claims are being handled.
• Knowledge of all team member related functions.
• Bachelor's Degree preferred.
• 5 years of supervisory experience preferred.

Responsibilities

• Supervise: Lead and encourage a Workers Compensation claims team handling a variety of caseload sizes and complexities to deliver high-quality and efficient service.
• Promote Best Practices: Guide claims team to handle claims in accordance with GB’s Best Practices.
• Drive Talent: Take charge of adjuster hiring and training, encouraging a culture of performance and continuous improvement.
• Manage Workloads: Define team goals, motivate performance, and effectively manage workloads to ensure optimal efficiency.
• Utilize Technology: Harness the power of Gallagher's technology to enhance your team's efficiency and overall quality of service.
• Client Communication: Communicate with clients, carriers, and brokers in a professional, positive, and proactive manner.
• Prioritize and Develop: Effectively manage multiple competing priorities, identify coaching opportunities, and position team members for successful development.

Skills

Leadership

Team management

Claims knowledge

Communication

Education

High School Diploma

Bachelor's Degree

Job description

Gallagher Bassett is seeking a seasoned Workers Compensation claims supervisor to lead a diverse team, ensuring high-quality service and efficient handling of caseloads. The role supports remote work and requires licensing across applicable states.

Ideal candidates bring 10+ years of claims experience, strong leadership, and a track record of drive and development. A Bachelor's degree and supervisory experience are preferred, with growth opportunities across a global platform.