Remote Workers' Comp Claims Supervisor

Gallagher Bassett; Saint Peters (MO); On-site; USD 120,000 - 170,000; Full time

Job summary

Gallagher Bassett is seeking an experienced leader to oversee a Workers’ Compensation claims team. You will guide performance, implement GB Best Practices, and direct hiring/training to support high-quality service.

This role offers remote work with a national scope, requiring extensive state licensure and a decade of claims experience. You will partner with clients, carriers, and internal teams to manage workloads, leverage GB technology, and drive professional growth across the team for

Qualifications

• High School Diploma.
• Minimum of 10 years related claims experience.
• Appropriately licensed and/or certified in all states in which claims are being handled.
• Knowledge of all team member related functions.

Responsibilities

• Supervise: Lead and encourage a Workers Compensation claims team handling a variety of caseload sizes and complexities to deliver high-quality and efficient service.
• Promote Best Practices: Guide claims team to handle claims in accordance with GB's Best Practices.
• Drive Talent: Take charge of adjuster hiring and training, encouraging a culture of performance and continuous improvement.
• Manage Workloads: Define team goals, motivate performance, and effectively manage workloads to ensure optimal efficiency.
• Utilize Technology: Harness the power of Gallagher's technology to enhance your team's efficiency and overall quality of service.
• Client Communication: Communicate with clients, carriers, and brokers in a professional, positive, and proactive manner.
• Prioritize and Develop: Effectively manage multiple competing priorities, identify coaching opportunities, and position team members for successful development.

Skills

Leadership

Claims management

Team management

Communication

Education

Bachelor's Degree

Job description

Gallagher Bassett is seeking an experienced leader to oversee a Workers’ Compensation claims team. You will guide performance, implement GB Best Practices, and direct hiring/training to support high-quality service.

This role offers remote work with a national scope, requiring extensive state licensure and a decade of claims experience. You will partner with clients, carriers, and internal teams to manage workloads, leverage GB technology, and drive professional growth across the team for