Remote Workers' Comp Claims Supervisor

Gallagher; Albuquerque (NM); On-site; Confidential; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development opportunities

Collaborative, people-first culture

Global reach with local impact

Job summary

Gallagher Bassett in the United States seeks a Senior Claims Supervisor to lead a Workers' Compensation claims team, ensuring high-quality service and efficient operations. The role focuses on leadership, training, and process improvement while coordinating with clients and carriers.

The position requires 10+ years of claims experience, relevant licenses, and a strong knowledge of team functions. This role offers remote work options and opportunities for professional growth within a global

Qualifications

• Minimum of 10 years related claims experience.
• Licensed and/or certified in all states where claims are handled.
• Knowledge of all team member related functions.

Responsibilities

• Supervise: Lead and encourage a Workers' Compensation claims team handling a variety of caseload sizes and complexities to deliver high-quality and efficient service.
• Promote Best Practices: Guide claims team to handle claims in accordance with GB's Best Practices.
• Drive Talent: Take charge of adjuster hiring and training, encouraging a culture of performance and continuous improvement.
• Manage Workloads: Define team goals, motivate performance, and effectively manage workloads to ensure optimal efficiency.
• Utilize Technology: Harness Gallagher's technology to enhance your team's efficiency and overall quality of service.
• Client Communication: Communicate with clients, carriers, and brokers in a professional, positive, and proactive manner.
• Prioritize and Develop: Position team members for successful development.

Skills

Leadership experience

Claims management

Supervisory experience

Workers' Compensation knowledge

Education

High School Diploma

Bachelor's Degree

Job description

Gallagher Bassett in the United States seeks a Senior Claims Supervisor to lead a Workers' Compensation claims team, ensuring high-quality service and efficient operations. The role focuses on leadership, training, and process improvement while coordinating with clients and carriers.

The position requires 10+ years of claims experience, relevant licenses, and a strong knowledge of team functions. This role offers remote work options and opportunities for professional growth within a global