Remote Weekend Care Management Associate

CVS Health; Connecticut; Hybrid; USD 25,000 - 53,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Job summary

CVS Health is seeking a Weekend Care Management Associate to support care coordination and triage for members. You will review Care Team tasks, identify admission drivers, and coordinate referrals to medical services under HIPAA guidelines.

The role requires healthcare experience, strong communication, and proficiency with multiple systems. Hybrid or remote work options and weekend shifts are part of the schedule.

Qualifications

• 2-4 years of experience in healthcare settings or medical/health environment.
• Experience in call center or customer service.
• Strong written and verbal communication with empathetic bedside manner.

Responsibilities

• Perform initial review and triage of Care Teams tasks.
• Identify reasons for admission and apply intervention assessment tools.
• Screen patients to determine needed medical services and coordinate referrals.

Skills

Healthcare experience

Call center / customer service

Communication skills

Multisystem navigation

Independent worker

Education

High School Diploma or GED

Tools

Microsoft Office 365

Job description

CVS Health is seeking a Weekend Care Management Associate to support care coordination and triage for members. You will review Care Team tasks, identify admission drivers, and coordinate referrals to medical services under HIPAA guidelines.

The role requires healthcare experience, strong communication, and proficiency with multiple systems. Hybrid or remote work options and weekend shifts are part of the schedule.