Remote WA Health Services Coordinator

Comagine Health; Anchorage (AK); Remote; USD 42,000 - 60,000; Full time

Job summary

Comagine Health is seeking a Health Services Specialist to help providers, members, and clinical teams with service requests, documentation, and care coordination. This remote role within Washington State supports timely, accurate, and professional service delivery.

The role emphasizes collaboration with clinicians, utilization management, and maintaining detailed records while delivering excellent customer service in a fast-paced healthcare environment.

Qualifications

• High school diploma or GED required.
• At least 2 years of related work or customer service experience.
• At least 1 year of experience in a healthcare setting.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities with accuracy.
• Comfort using computers and multiple software applications.

Responsibilities

• Support healthcare providers by coordinating service requests and using online provider portals.
• Process referrals, prior authorizations, utilization reviews, and case management requests.
• Review documentation for accuracy and follow up on missing information.
• Deliver excellent customer service via calls and written communications.
• Maintain accurate healthcare records in electronic systems.
• Support utilization management with clinical reviewers and physicians.
• Coordinate care management services and related non-clinical tasks.
• Collaborate with nurses, physicians, and case managers to ensure timely processing.

Skills

Customer service

Communication skills

Attention to detail

Organization

Multitasking

Education

High school diploma or GED

Job description

Comagine Health is seeking a Health Services Specialist to help providers, members, and clinical teams with service requests, documentation, and care coordination. This remote role within Washington State supports timely, accurate, and professional service delivery.

The role emphasizes collaboration with clinicians, utilization management, and maintaining detailed records while delivering excellent customer service in a fast-paced healthcare environment.