Remote Health Services Coordinator

Comagine Health; Washington (District of Columbia); Remote; USD 52,000 - 74,000; Full time

Benefits offered by this job

Remote work

Professional development

Job summary

Comagine Health is seeking a Health Services Specialist to support our healthcare operations in a remote Washington State setting. You will coordinate service requests, review documentation, and help ensure timely access to care for providers and members.

You’ll collaborate with clinical teams, patient services, and administrative staff to maintain accurate records, assist with utilization management, and schedule care coordination activities.

Qualifications

• High school diploma or GED is required.
• At least 2 years of related work or customer service experience.
• At least 1 year of experience working in a healthcare setting.
• Strong written and verbal communication skills.
• Excellent attention to detail, organization, and follow-through.
• Ability to manage multiple priorities while maintaining accuracy.
• Strong customer service skills and a professional, solutions-focused approach.
• Ability to work collaboratively with healthcare providers, clinical professionals, and team members.
• Comfort using computers, electronic records, and multiple software applications.

Responsibilities

• Support healthcare providers by submitting medical service requests and navigating provider portals.
• Process referrals, prior authorizations, utilization review cases, and case management requests.
• Review documentation for accuracy and follow up on missing information.
• Answer inbound calls and respond to provider and member questions.
• Enter data into electronic healthcare management systems and maintain records.
• Assist with utilization management and prepare notification letters.
• Coordinate care management services and arrange transportation or accommodations.
• Collaborate with nurses, physicians, and case managers to process requests.
• Support quality assurance, training, and process improvements.
• Assist with case closure and maintaining compliance with program requirements.

Skills

Strong communication

Detail oriented

Customer service

Multitasking

Remote work

Computer literacy

Education

High school diploma or GED

Tools

Electronic health records (EHR)

Provider portals

Microsoft Office

Job description

Comagine Health is seeking a Health Services Specialist to support our healthcare operations in a remote Washington State setting. You will coordinate service requests, review documentation, and help ensure timely access to care for providers and members.

You’ll collaborate with clinical teams, patient services, and administrative staff to maintain accurate records, assist with utilization management, and schedule care coordination activities.